Annual Report on the Privacy Act 2024-2025

Annual Report on the Privacy Act 2024-2025

Annual Report on the Privacy Act 2024-2025 [PDF 2790 KB]

ISSN 2563-3104

Copyright/Permission to Reproduce

About the Canada Energy Regulator

The Canada Energy Regulator (CER) regulates interprovincial and international pipelines and powerlines, offshore renewable energy projects, oil and natural gas operations in frontier areas, and energy trade. The CER’s mission is regulating infrastructure in a way that prevents harm and ensures the safe, reliable, competitive and environmentally sustainable delivery of energy to Canada and the world. We recognize and respect the inherent and constitutionally protected rights of First Nations, Inuit and Métis. We provide energy information and analysis that informs and supports Canada’s transition towards a net zero future. The Minister of Energy and Natural Resources is responsible for this organization.

For more informaon about the CER please visit our website.

The Privacy Act

The Privacy Act (the Act) gives individuals the right of access to information about themselves held by the federal government, with certain specific and limited exceptions. The Act protects an individual's privacy by setting out provisions related to the collection, retention, use and disclosure of personal information.

In accordance with section 72 of the Act, the head of every federal institution is required to submit an Annual Report to Parliament on the administration of the Act following the close of each fiscal year. The Annual Reports are then tabled in Parliament pursuant to section 72 of the Act. This report describes how the CER fulfilled its privacy responsibilities during the fiscal year 2024-2025.

Organizational Structure

Privacy requests at the CER are processed by the Access to Information and Privacy (ATIP) Office, which is part of the Open Government Team. The Open Government Team reports to the Vice President (VP), Data and Information Management, who is the primary delegated ATIP Coordinator. As of the end of 2024-2025, the CER had four full-time ATIP Officers who allocated their time to activities related to the Act.

Privacy requests are received primarily through two channels; e-mail and the ATIP Online Request Service (AORT). Requests are also occasionally received through the mail. Requests received through the mail are logged into the CER’s records management system by the Records Management team and then forwarded to the ATIP Office.

The CER was not party to any service agreements under section 73.1 of the Privacy Act during the reporting period.

Delegation Order

The CER Act designates the CER Chief Executive Officer (CEO) with the authority to exercise the powers, duties, and functions of the Act. The CEO has historically subdelegated this authority. The ATIP team reports to the VP Data and Information Management to whom the CER CEO’s authority under the Act has been delegated.

The delegation did not change from the previous reporting year. Under the current order, four Executive positions have been delegated full authority under the Act. They are the VP, Data and Information Management (primary ATIP Coordinator), the VP, People and Workforce, VP Secretary of the Commission and VP Communications and Engagement (alternate ATIP Coordinators). The Director of Open Government has also been delegated full authority (last resort ATIP Coordinator). The Group Leader ATIP has limited authorization under section 9. From an operational standpoint, granting these authorities to six individuals ensures that files can be reviewed and signed-off without undue delay.

See annex B for a copy of the delegation orders.

Performance 2024-2025

In 2024-2025, the CER received six new requests under the Act and carried forward one outstanding request from the previous reporting period.

Of the four closed requests to which responses were given during this period, one request or 25% was completed within the legislated 30-day timeline. Two requests or 50% were completed within 60 days, and one file required extension due to the large volume of documents requested.

As of the last day of the reporting period, three requests remained outstanding from the 2024- 2025 fiscal year with one still within legislated timelines.

Over the last five years the CER has received very few privacy requests. The four requests that were closed this fiscal year resulted in 1165 pages being processed and 779 pages being released.

Privacy Requets

Privacy Requests

Source:
CER - Annual Report on the Privacy Act 2024-2025

Description:
This graph shows the number of requests received during reporting periods from 2020–2021 to 2024–2025. The CER received six requests under the Act in 2024-2025, an increase as the CER received four requests in the previous reporting period.

The CER did not receive any consultations from other institutions or organizations.

$44,172 in salary costs to administer the Act and an additional $39,984 for a professional services contract, for a total of $84,156.

In 2024-2025, the CER closed four privacy requests. Of the requests closed during the reporting period, all 100% were disclosed in part.

During 2024-2025 most work was completed remotely with minimal disruption. Processing times continued to be hindered by outdated ATIP redaction and case management software. The ATIPXpress software as a service is scheduled to be in place in early 2025-2026. The new software will improve processing times as it will automate de-duplication.

See annex A for further statistical information.

Training and Awareness

Training continues to be an area of focus for the CER ATIP Office. In 2024-2025, the ATIP Office contracted three targeted training sessions for the Commissioners, Senior Management and ATIP Practitioners. The hybrid work environment and new technologies continued status quo through to March 31, 2025.

During 2024-2025, the CER continued to require that all CER staff and contractors successfully pass the Access to Information and Privacy Fundamentals – COR502 course offered by the Canada School of Public Service (CSPS). During this reporting period, 51 CER employees and contractors registered for the course with all completing it successfully.

Training also focused heavily on employees’ obligations under the Privacy Act with respect to protection of personal information. There was a slight increase in privacy breaches due in part to training and efforts to increase awareness board wide.

In this regard, the CER also reviewed its internal privacy breach procedures and practices to ensure CER staff are aware of their obligations in the event of a privacy breach. The CER uses Treasury Board Secretariat of Canada’ privacy breach management procedures and available suite of tools to assist in managing breaches.

Policies, Guidelines, Procedures and Initiatives

Documentation and training materials on the CER ATIP program were updated and made available through the corporate dashboard, along with links to other materials, such as the Acts, Treasury Board Secretariat of Canada policies and guidance documents, and a range of information management and guidance tools.

The CER continued to examine its ATIP Program and all procedures to enable continuous improvement and to identify opportunities for efficiencies in processing access to information and privacy requests.

Initiatives and Projects to Improve Privacy

During 2024–2025, active participation on the departmental Change Advisory Review Board by the Director of Open Government has increased awareness of Privacy Impact Assessments and their purpose.

The CER is currently reviewing its processes for completing privacy impact assessments, to ensure that these are completed in a timely manner and the summaries properly posted on the CER website.

The service as a software ATIPXpress has been acquired and is scheduled to be in place in early 2025-26, to improve processing times and take advantage of de-duplication capabilities.

Summary of Key Issues and Actions Taken on Complaints

During 2024–2025, there were three new complaints registered and established as founded. The ATIP Office discussed complaint procedures with the Office of the Privacy Commissioner to gain insight as well as understanding expectations for the handling of large volume requests.

The CER will continue to work closely with the Office of the Privacy Commissioner to resolve any future complaints in a timely and efficient manner.

No appeals were made to the Federal Court of Canada during 2024–2025.

Monitoring Compliance

For requests received in 2024-2025, the CER achieved a completion rate of 75%. The CER processed a total of 1165 pages and disclosed 779 pages to requesters.

The Director Open Government meets weekly with the ATIP Team for full case reviews. This includes discussions regarding technical issues, status/progress updates and the timeliness of processing requests.

These findings are regularly communicated to the ATIP Coordinator. All requests are tracked in a central repository reviewed and updated weekly, as well as shared with the Senior Management Committee.

Monthly statistical reports are provided by the ATIP Team to the Director of Open Government. These statistics are presented to the ATIP Coordinator responsible for the oversight of the ATIP program.

Material Privacy Breaches

There were four privacy breach investigations completed by the CER’s ATIP Office during 2024-2025. The four incidents involved emails containing personal information being distributed to incorrect recipients or more recipients than necessary. One incident was determined to be a non-material breach and in a second incident it was determined there was no breach. Two more incidents were treated as privacy breaches due to the visibility of the subject line however it was determined that no breach occurred of the contents or associated attachments. The CER has created a culture of safety and continuous learning when reporting a potential privacy breach as evidenced by three investigations being internally initiated.

The ATIP Office applied the Treasury Board Secretariat of Canada’s privacy breach management procedures and worked with the relevant Office of Primary Interest and ATIP Coordinator to identify and implement administrative measures to mitigate the potential for future incidents. This has helped the CER improve its handling and classification of personal information, as well as its information management practices.

Privacy Impact Assessments

During the 2024-25 reporting period, no privacy impact assessments were completed.

The CER posts summaries of completed privacy impact assessments on the web and forwards copies of completed assessment reports to the Office of the Privacy Commissioner, Privacy Impact Assessment Summaries.

Public Interest Disclosures

The CER did not disclose any personal information under paragraphs 8(2)(e) or (m) of the Privacy Act.

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Annex A - Statistical Information

Statistical Report on the Privacy Act

Name of institution: Canada Energy Regulator

Reporting period: 4/1/2024 to 3/31/2025

Section 1: Requests Under the Privacy Act

1.1 Number of requests received
1.1 Number of requests received
    Number of Requests
Received during reporting period 6
Outstanding from previous reporting periods 1
  • Outstanding from previous reporting period
 1  
  • Outstanding from more than one reporting period
 0  
Total 7
Closed during reporting period 4
Carried over to next reporting period 3
  • Carried over within legislated timeline
 0  
  • Carried over beyond legislated timeline
 3  
1.2 Channels of requests
1.2 Channels of requests
Source Number of Requests
Online 6
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 6

Section 2: Informal requests

2.1 Number of informal requests
2.1 Number of informal requests
    Number of Requests
Received during reporting period 0
Outstanding from previous reporting periods 0
  • Outstanding from previous reporting period
 0  
  • Outstanding from more than one reporting period
 0  
Total 0
Closed during reporting period 0
Carried over to next reporting period 0
2.2 Channels of informal requests
2.2 Channels of informal requests
Source Number of Requests
Online 0
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 0
2.3 Completion time of informal requests
2.3 Completion time of informal requests
Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
0 0 0 0 0 0 0 0
2.4 Pages released informally
2.4 Pages released informally
Less Than
100 Pages
Released		 100-500
Pages Released		 501-1000
Pages
Released		 1001-5000
Pages
Released		 More Than
5000 Pages
Released
Number
of
Requests		 Pages
Released		 Number
of
Requests		 Pages
Released		 Number
of
Requests		 Pages
Released		 Number
of
Requests		 Pages
Released		 Number
of
Requests		 Pages
Released
0 0 0 0 0 0 0 0 0 0

Section 3: Requests Closed During the Reporting Period

3.1 Disposition and completion time
3.1 Disposition and completion time
Disposition of Requests Completion Time
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 0 0 0 0 0 0 0 0
Disclosed in part 0 1 2 0 0 1 0 4
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
No records exist 0 0 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 0 1 2 0 0 1 0 4
3.2 Exemptions
3.2 Exemptions
Section Number
of
Requests		 Section Number
of
Requests		 Section Number
of
Requests
18(2) 0 22(1)(a)(i) 0 23(a) 0
19(1)(a) 0 22(1)(a)(ii) 0 23(b) 0
19(1)(b) 0 22(1)(a)(iii) 0 24(a) 0
19(1)(c) 0 22(1)(b) 1 24(b) 0
19(1)(d) 0 22(1)(c) 0 25 0
19(1)(e) 1 22(2) 0 26 3
19(1)(f) 1 22.1 0 27 1
20 0 22.2 0 27.1 0
21 0 22.3 0 28 0
  22.4 0  
3.3 Exclusions
3.3 Exclusions
Section Number
of
Requests		 Section Number
of
Requests		 Section Number
of
Requests
69(1)(a) 0 70(1) 0 70(1)(d) 0
69(1)(b) 0 70(1)(a) 0 70(1)(e) 0
69.1 0 70(1)(b) 0 70(1)(f) 0
  70(1)(c) 0 70.1 0
3.4 Format of information released
3.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
1 3 0 0 0 0
3.5 Complexity
3.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
3.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
Number of Pages Processed Number of Pages Disclosed Number of Requests
1165 779 4
3.5.2 Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests
3.5.2 Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests
Disposition Less Than
100 Pages
Processed		 100-500
Pages Processed		 501-1000
Pages
Processed		 1001-5000
Pages
Processed		 More Than
5000 Pages
Processed
Number
of
Requests		 Pages
Processed		 Number
of
Requests		 Pages
Processed		 Number
of
Requests		 Pages
Processed		 Number
of
Requests		 Pages
Processed		 Number
of
Requests		 Pages
Processed
All disclosed 0 0 0 0 0 0 0 0 0 0
Disclosed in part 1 5 2 468 1 692 0 0 0 0
All exempted 0 0 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 1 5 2 468 1 692 0 0 0 0
3.5.3 Relevant minutes processed and disclosed for audio formats
3.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less than 60 Minutes processed 60-120 Minutes processed More than 120 Minutes processed
Number
of
requests		 Minutes
Processed		 Number
of
requests		 Minutes
Processed		 Number
of
requests		 Minutes
Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.5 Relevant minutes processed and disclosed for video formats
3.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
3.5.6 Relevant minutes processed per request disposition for video formats by size of requests
3.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less than 60 Minutes processed 60-120 Minutes processed More than 120 Minutes processed
Number
of
requests		 Minutes
Processed		 Number
of
requests		 Minutes
Processed		 Number
of
requests		 Minutes
Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.7 Other complexities
3.5.7 Other complexities
Disposition Consultation Required Legal Advice Sought Interwoven Information Other Total
All disclosed 0 0 0 0 0
Disclosed in part 0 2 1 1 4
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0
Total 0 2 1 1 4
3.6 Closed requests
3.6.1 Number of requests closed within legislated timelines
3.6.1 Number of requests closed within legislated timelines
Number of requests closed within legislated timelines 3
Percentage of requests closed within legislated timelines (%) 75
3.7 Deemed refusals
3.7.1 Reasons for not meeting legislated timelines
3.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reason
Interference with operations / Workload External Consultation Internal Consultation Other
1 1 0 0 0
3.7.2 Request closed beyond legislated timelines (including any extension taken)
3.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days
past legislated timelines		 Number of requests
past legislated timeline
where no extension was taken		 Number of requests
past legislated timeline
where an extension was taken		 Total
1 to 15 days 0 0 0

16 to 30 days

 0 0 0
31 to 60 days 0 0 0
61 to 120 days 0 0 0
121 to 180 days 0 1 1
181 to 365 days 0 0 0
More than 365 days 0 0 0
Total 0 1 1
3.8 Requests for translation
3.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 4: Disclosures Under Subsections 8(2) and 8(5)

Section 4: Disclosures Under Subsections 8(2) and 8(5)
Paragraph 8(2)(e) Paragraph 8(2)(m) Subsection 8(5) Total
0 0 0 0

Section 5: Requests for Correction of Personal Information and Notations

Section 5: Requests for Correction of Personal Information and Notations
Disposition for Correction Requests Received Number
Notations attached 0
Requests for correction accepted 0
Total 0

Section 6: Extensions

6.1 Reasons for extensions
6.1 Reasons for extensions and disposition of requests
Number of extension taken 15(a)(i)
Interference with operations		 15(a)(ii)
Consultation		 15(b)
Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section
(Section 70)		 External Internal
3 2 1 0 0 0 0 0 0
6.2 Length of extensions
6.2 Length of extensions
Length of Extensions 15(a)(i)
Interference with operations		 15(a)(ii)
Consultation		 15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet Confidence Section
(Section 70)		 External Internal
1 to 15 days 0 0 0 0 0 0 0 0

16 to 30 days

 2 1 0 0 0 0 0 0
31 days or greater               0
Total 2 1 0 0 0 0 0 0

Section 7: Consultations Received From Other Institutions and Organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during the reporting period 0 0 0 0
Outstanding from the previous reporting period 0 0 0 0
Total 0 0 0 0
Closed during the reporting period 0 0 0 0
Carried over within negotiated timelines 0 0 0 0
Carried over beyond negotiated timelines 0 0 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of days required to complete consultation requests
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services
8.1 Requests with Legal Services
Number of Days Fewer Than 100
Pages Processed		 100-500
Pages Processed		 501-1000
Pages Processed		 1001-5000
Pages Processed		 More than
5000 Pages
Processed
Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
8.2 Requests with Privy Council Office
Number of Days Fewer Than 100
Pages Processed		 100-500
Pages Processed		 501-1000
Pages Processed		 1001-5000
Pages Processed		 More than
5000 Pages
Processed
Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed Number
of
Requests		 Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Complaints and Investigations Notices Received

Section 9: Complaints and Investigations Notices Received
Section 31 Section 33 Section 35 Court action Total
0 3 0 0 3

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Privacy Impact Assessments
10.1 Privacy Impact Assessments
Number of PIAs completed 0
Number of PIAs modified 0
10.2 Institution-specific and Central Personal Information Banks
10.2 Institution-specific and Central Personal Information Banks
Personal Information Banks Active Created Terminated Modified
Institution-specific 2 0 0 0
Central 0 0 0 0
Total 2 0 0 0

Section 11: Privacy Breaches

11.1 Material Privacy Breaches reported
11.1 Material Privacy Breaches reported
Number of material privacy breaches reported to TBS 0
Number of material privacy breaches reported to OPC 0
11.2 Non-Material Privacy Breaches reported
11.2 Non-Material Privacy Breaches reported
Number of non-material privacy breaches 4

Section 12: Resources Related to the Privacy Act

12.1 Allocated Costs
12.1 Allocated Costs
Expenditures Amount
Salaries $44,172
Overtime $0
Goods and Services $39,984
  • Professional services contracts
 $39,984  
  • Other
 $0
Total $84,156
12.2 Human Resources
12.2 Human Resources
Resources Person Years Dedicated
to Privacy Activities
Full-time employees 0.500
Part-time and casual employees 0.000
Regional staff 0.000
Consultants and agency personnel 0.000
Students 0.000
Total 0.500

Note: Enter values to three decimal places.

Supplemental Statistical Report on the Access to Information Act and the Privacy Act

Name of institution: Canada Energy Regulator

Reporting period: 2024-04-01 to 2025-03-31

Section 1: Open Requests and Complaints Under theAccess to Information Act

1.1 Requests carried over to next reporting period, broken down by reporting period received
1.1 Requests carried over to next reporting period, broken down by reporting period received
Fiscal Year Open Requests
Were Received		 Requests Carried Over that are Within Legislated Timelines as of March 31, 2025 Requests Carried Over that are Beyond Legislated Timelines as of March 31, 2025 Total
Received in 2024-2025 4 2 6
Received in 2023-2024 0 23 23
Received in 2022-2023 0 1 1
Received in 2021-2022 0 1 1
Received in 2020-2021 0 0 0
Received in 2019-2020 0 2 2
Received in 2018-2019 0 0 0
Received in 2017-2018 0 0 0
Received in 2016-2017 0 0 0
Received in 2015-2016 or earlier 0 0 0
Total 4 29 33
1.2 Active complaints with the Information Commissioner of Canada, broken down by reporting period received
1.2 Active complaints with the Information Commissioner of Canada, broken down by reporting period received
Fiscal Year Open Complaints
Were Received by Institution		 Number of
Open Complaints
Received in 2024-2025 1
Received in 2023-2024 1
Received in 2022-2023 0
Received in 2021-2022 0
Received in 2020-2021 0
Received in 2019-2020 0
Received in 2018-2019 0
Received in 2017-2018 0
Received in 2016-2017 0
Received in 2015-2016 or earlier 0
Total 2

Section 2: Open Requests and Complaints Under the Privacy Act

2.1 Requests carried over to next reporting period, broken down by reporting period received
2.1 Requests carried over to next reporting period, broken down by reporting period received
Fiscal Year Open Requests
Were Received		 Requests Carried Over that are Within Legislated Timelines as of March 31, 2025 Requests Carried Over that are Beyond Legislated Timelines as of March 31, 2025 Total
Received in 2024-2025 1 0 1
Received in 2023-2024 0 0 0
Received in 2022-2023 0 0 0
Received in 2021-2022 0 0 0
Received in 2020-2021 0 0 0
Received in 2019-2020 0 0 0
Received in 2018-2019 0 0 0
Received in 2017-2018 0 0 0
Received in 2016-2017 0 0 0
Received in 2015-2016 or earlier 0 0 0
Total 1 0 1
2.2 Active complaints with the Privacy Commissioner of Canada, broken down by reporting period received
2.2 Active complaints with the Privacy Commissioner of Canada, broken down by reporting period received
Reporting Period Active Complaints Were Received by Institution Number of Active Complaints
Received in 2024-2025 0
Received in 2022-2023 0
Received in 2021-2022 0
Received in 2020-2021 0
Received in 2019-2020 0
Received in 2018-2019 0
Received in 2017-2018 0
Received in 2016-2017 0
Received in 2015-2016 0
Received in 2014-2015 or earlier 0
Total 0

Section 3: Social Insurance Number (SIN)

Section 3: Social Insurance Number (SIN)
Has your institution begun a new collection or a new consistent use of the SIN in 2023-24? No

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Section 4: Universal Access under the Privacy Act)

Section 4: Universal Access under the Privacy Act
How many requests were received from foreign nationals outside of Canada in 2023-24?? 0

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Annex B - Delegation Order

Delegation of Authority pursuant to
the Access to Information Act
and the Privacy Act

I, the Chief Executive Officer of the Canada Energy Regulator, pursuant to subsection 95(1)of the Access to Information ActFootnote 1 and subsection 73(1)of the Privacy ActFootnote 2, hereby designate the persons holding the positions set out in the Delegation of Authority Schedule attached hereto, or the persons occupying those positions on an acting basis, to exercise the powers, duties and functions of the Chief Executive Officer of the Canada Energy Regulator under the provisions of the Acts and related regulations set out in the schedule opposite each position. This designation supersedes all previous delegation orders.

Dated at the City of Calgary, in the Province of Alberta, this 3rd day of April 2023.


______________________________
Tracy Sletto
Chief Executive Officer


Delegation of Authority Schedule

Delegation of Authority Schedule
Position Access to Information Act (ATIA) and Regulations Privacy Act and Regulations
Vice-President, Data and Information Management Full authority Full authority
Vice-President, People and Workforce Full authority Full authority
Vice-President, Secretary of the Commission Full authority Full authority
Vice-President, Communications and EnqaQement Full authority Full authority
  Director, Open Government Full authority Full authority
  Group Leader, ATIP Subsections 4(2.1), 8(1), 9,
11(2), 12(2) & (3) of the ATIA 		Section 15 of the PA
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Delegation of Authority Schedule

Delegation of Authority Schedule
Position Access to Information Act (ATIA) and Regulations Privacy Act and Regulations
Vice-President, Data and Information Management Full authority Full authority
Vice-President, People and Workforce Full authority Full authority
Vice-President, Secretary of the Commission Full authority Full authority
Vice-President, Communication and Engagement Full authority Full authority
Director, Open Government Full authority Full authority
Group Leader, ATIP Subsections 4(2.1), 8(1), 9, 11(2), 12(2) & (3) of the ATIA Section 15 of the PA
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